Frequently Asked Questions (FAQ)

WHAT IS ECO-FRIENDLY?

ec·o-friend·ly   is an adjective and means: not harmful to the environment.

Environment Friendly products have a benefit of being good for you and lasting longer!  We choose to design with fabrics that feel good, are good for you with a higher quality and purpose!

WHERE ARE OUR GIFTS MADE?  USA

Cozy up with these sweet Eco-Friendly Gifts ! Plush, soft and cuddly  these Eco Friendly Cotton Terry & Specialty Fabrics make the perfect gift. Made in the USA, Gig Harbor, WA, by inspiring design studio, llc  tm.

Lovely charming details in our gifts are a labor of love  : )

DO WE OFFER MONOGRAM EMBROIDERY / PERSONALIZED NAME ?

Yes, we offer a wide variety of embroidery options on all of our products. Visit our  Shops: PERSONALIZE IT section: Personalization/Monograming: Starting at $10.  You pick your font, size and color! Lead times for custom personalization embroidery is 7 to 14 days { we are closed weekends and holidays }.

NEED HELP WITH SIZE: SIZE CHART?

Baby Size: 9 to 24 months: one size

X-Small: 2/3T

(Length of robe= 24") with hood (Full Length) 34"

Width of robe 31"

Sleeve length16"

Small: 4/5T

(Length of robe= 28") with hood (Full Length) 39"

Width of robe 34"

Sleeve length 18"

Medium: 6/7

(Length of robe= 32") with hood (Full Length ) 44"

Width of robe 36"

Sleeve length 22"

NEED A BIGGER SIZE?

We offer sizing and pricing on sizes: 8/9, 10/11, 12/14 and women's XS, S & M Robes!   Just send us a quick e-mail.

SHIPPING LEAD TIMES AND SERVICES:

Orders are shipped within 5 to 7 days { We are closed Saturday, Sunday and Holidays }.  There is a 1 day shipping process lead-time.  We are open 9:00am to 5pm Monday through Friday WST.

Personalized orders, are shipped within 7 to 14 days { Closed Weekends and Holidays }.

Custom orders, may take up to 2 to 3 weeks, depending on size of order, or details of order.  Arraignment and confirmation is made at time of custom listing.

Orders are processed by Priority Mail 3 to 4 day and International  7 to 14 day USPS 3rd party shipping service.  Multi- orders are shipped at the same time unless prior arrangements, payments and addresses have been approved, purchased and confirmed.

If you need Fed EX or UPS 3rd party shipping services, just contact us to receive a price quote and delivery lead times. We love to help when we can!

We cannot guarantee when an order will arrive by third party shipping institutions. Lead times are associated with, third party shipping institutions advertising and approximate lead times, policies and procedures.

Consider any shipping or transit time offered to you by this site or other third parties only as an estimate.  We encourage you to order in a timely fashion to avoid delays caused by shipping, product availability or third parties shipping delays.

DO WE HAVE WHOLESALE or GROUP discounts?

We except wholesale orders! All orders ship out within 30 to 90 days, depending on size of order! There are a variety of packages you may purchase. Rates starting at 20% - 40% off our regular price items, with the rights to use our photos from our easy.com site, for your selling success! You must have a business federal tax id & selling tax Id for tax exempt status. We look forward to partnering with you.

DO WE EXCEPT REFUNDS OR EXCHANGES?

United States, exchanges must be made within 14 days of receipt of package, less ship fees.  Items must be in original condition and able to be resold { do not wash or wear }.  We understand that gifts may need size exchanges:  Items not personalized can be exchange for size { these items may be exchange within 10 days of the gift giving }.  All items returned not exchanged, have a 20% re-stock fee.  Shipping will not be refunded.  Contact us, to get your item approved for a return before you send it back.  We will supply you with an address to ship to.

Items with Personalized Name Embroidery, or custom orders are not returnable.  No refunds or exchanges for outside Country shipping.

If you have a question about an exchange or return, please, contact our customer care department: We love to help!

Our goals are to create wonderful Eco-friendly cotton wear for children that last.

Thank you for letting us help you with your questions!